Experience 360° service management with the Axians NEO Suite.

NEO Suite Service process

Our NEO Suite covers the whole end-to-end service process, with no changes in format. The 360° service management solution connects all the stakeholders together, including customers, schedulers, technicians, subcontractors and machines.

NEO Mobile Suite: The everyday digital assistant for technicans
NEO Schedule: The right ressources in the right place at the right time
NEO Predict: Iot-bases real-time analyses for a dynamic approach to maintenance
NEO Expert Service: Virtual on-site support for technicians and customers
NEO Service Portal: Information, communication and customer loyalty around the clock
NEO Suite Convention am 24. September in Hannover

NEO Suite – more information

Would you like to receive detailed information about our NEO Suite? Here you can find our brochure.

NEO Suite brochure

NEO mobile Suite im Film

Watch the NEO Mobile Suite on film

Find out the most important features of our mobile solution for technicians in our NEO Mobile Suite video.

Watch video

Hörmann reference

Success Story: End to end service

Door and gate manufacturer Hörmann shows what digital end-to-end service looks like in practice.

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„The NEO Mobile Suite makes my everyday work much easier. From the customer site, I can view our stock levels and reserve or reorder spare parts at the touch of a button – this is a function I never want to have to do without again.“

Benedikt Dezulian, Electrical Engineer, FairNetz GmbH

To reference

Benedikt Dezulian von Fairnetz
FairNetz Gmbh Logo

Data transfer in seconds: mobile maintenance for network operators

FairNetz GmbH was looking for a workforce management solution to aid employee coordination. The NEO Mobile Suite offers simple handling and fast synchronisation.


Löwen Entertainment Logo

NEO Mobile Suite ensures efficient processes

LÖWEN Entertainment wanted to introduce a mobile workforce management system. The company was looking for a seamless solution.


Viessmann Logo

Viessmann speeds up its global technical customer service.

The requirement was for a consistent workflow for order processing. In order to achieve this, Viessmann began mapping all processes consistently using the NEO Mobile.


Get to know us!

We at Axians NEO Solutions & Technology GmbH are a young, dynamic team of experienced SAP developers, supported by numerous staff in sales, marketing and back office roles. We support our customers through every phase of the project, from consultancy and solution development to comprehensive operation of the NEO Suite or individual NEO Suite components.

About us

Axians NEO Solutions Teamfoto