Quick and easy scheduling

Among the most important requirements for modern scheduling are short throughput times, deadline accuracy and low stock levels. With NEO Schedule, you can design your SAP-based coordination system to be completely transparent and increase your first-time fix rate by up to 50 %.

Thanks to the graphical planning tables, you have an overview of all the important SAP service data in real time and can operate message data, map views, GANTT charts, etc. in parallel in multi-monitor mode. Orders can also be dragged and dropped to move them. Best-fit suggestions based on technician qualifications, distance form service location and traffic data make coordination easier.

Flexibel reagieren

Flexible reactions

Thanks to the real-time data available and the intuitive field planning, the order picker can react flexibly to unexpected events and inform the technician who is on the road via push notifications.

Einfache Integration von Subdienstleistern

Integrating subcontractors

Role systems allow subcontractors to be integrated into NEO Schedule, allowing scheduling of the technicians to be carried out by a partner. All the data is recorded centrally in SAP.

Dashboard wichtige Kennzahlen im Blick

SAP KPIs at a glance

NEO Schedule records all important KPIs, such as workload for each employee or team, deadline accuracy for order delays, warnings, etc. and displays it in dashboards.

NEO Schedule – a look at the SAP Fiori user interface

Einsatzplanung Disposition mit der NEO Mobile Suite einen direkten Draht zum Techniker

The direct line to the technician in the field

Flexible design of service planning is only a benefit if permanent communication between the scheduler and the technician can be guaranteed and any unforeseen changes can be forwarded immediately. This is why we link NEO Schedule with NEO Mobile Suite, our mobile solution for field technicians. In the app, schedulers can reach technicians at any time via a push notifications or call integration in order to inform them about new plans. The short response times result in satisfied customers and give a real competitive edge.

Read more

Do you have any questions?

Contact our resource planning expert Alexander Wassiltschenko, Head of SAP Customer Service and Asset Management.

Alexander Wassiltschenko von Axians
    I have read the Privacy Notice and consent to the use of the personal information provided. I can revoke this consent at any time in writing by letter or by e-mail to info@axians.de with effect for the future.
  • This field is for validation purposes and should be left unchanged.